At Elite88, your privacy is our priority. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a player on Malaysia's leading online casino platform.
Six core principles underpinning how elite88 protects the personal information of every Malaysian player.
All data transmitted between your device and Elite88's servers is protected by 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.
Elite88 has never and will never sell, rent, or trade players' personal information to any third party for marketing or commercial purposes without your explicit prior consent.
The elite88 Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). You have full control over your data, including the right to access, correct, and delete it.
Your payment information — whether via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — is processed through a PCI-DSS certified payment gateway. We do not store your bank card numbers or account details directly on our servers.
Only authorised Elite88 staff may access players' personal data, and only when required for customer support or legal compliance purposes. All access is logged and continuously monitored.
In the event of a security breach that may affect your data, Elite88 is committed to notifying you within 72 hours via your registered email address, in line with international data protection best practices.
Important Note: This Privacy Policy applies to all users of the Elite88 platform at https://elite88.my. By registering or using our services, you agree to this Privacy Policy. Please read it carefully before providing any personal information.
Elite88 ("we", "platform", or "Company") is an online casino and Sports Betting platform operating in Malaysia. We understand how important privacy is to each of our players, and we take that responsibility seriously.
This Privacy Policy details how Elite88 collects, uses, stores, discloses, and protects your personal information when you use our platform. It is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international data protection standards.
We also encourage you to read Terms & Conditions together with this Privacy Policy to fully understand your rights and responsibilities as an elite88 player.
Elite88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We operate within a recognised legal framework and are accountable for the protection of every player's data.
In operating the elite88 platform, we may collect various categories of personal information from you. The following table provides a detailed breakdown of the types of data collected and the purposes for which they are used:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, MyKad / passport number, date of birth, gender | Account verification (KYC), fraud prevention |
| Contact Information | Email address, mobile number, residential address | Account communications, bonus delivery, customer support |
| Financial Data | Bank account number, bank name, deposit/withdrawal transaction records | Payment processing, transaction verification |
| Technical Data | IP address, device type, web browser, operating system | Account security, platform improvements |
| Usage Data | Betting records, games played, session duration, active hours | Responsible gaming, personalised recommendations, analytics |
| Communication Data | Support chat history, email content, complaints, and feedback | Complaint resolution, service improvement |
Elite88 does not collect sensitive data such as health information, political affiliations, or religious beliefs. The only potentially sensitive data we collect is a copy of your identity document (MyKad or passport) for identity verification (KYC) purposes as required by law.
Elite88 collects your personal information through a variety of transparent and responsible methods:
Every piece of information we collect is used for a specific, lawful, and transparent purpose. elite88 will not use your data for any other purpose without first obtaining your consent. The following outlines the primary purposes for which your personal data is used:
Marketing Preferences: If you no longer wish to receive marketing communications from Elite88, you may withdraw your consent at any time by clicking the "unsubscribe" link in any marketing email or by contacting our support team at support@elite88.my.
Elite88 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, in certain circumstances, we may need to share your information with the following parties:
We work with selected companies that help us operate the elite88 platform, including gaming technology providers, payment processing companies, and analytics platforms. All service providers are required to comply with our Privacy Policy and are not permitted to use your data for any other purpose.
Elite88 may be required to disclose your personal information where mandated by Malaysian law, court order, or lawful request from authorities including Bank Negara Malaysia, the Securities Commission Malaysia, or law enforcement agencies.
Should Elite88 be involved in any merger, acquisition, or sale of assets, users' personal information may form part of the transferred assets. You will be notified in advance via a clear notice before any such transfer takes place.
Protecting your personal information is an absolute priority for Elite88. We have implemented a comprehensive range of technical and organisational security measures to keep your data safe at all times:
Note: While we take all reasonable precautions, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your own account password safe.
Elite88 does not retain your personal information for longer than is necessary for the purposes stated in this Privacy Policy or as required by applicable laws in Malaysia.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you.
As an elite88 player and a Malaysian citizen or resident, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of all personal information we hold about you at any time.
You have the right to request corrections to any personal information that is inaccurate or incomplete.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time, without penalty.
You have the right to receive your personal data in a machine-readable format for portability purposes.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact us at support@elite88.my stating the specific right you wish to exercise. We will respond within 30 business days.
Elite88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the Elite88 platform.
In operating the Elite88 platform, your personal data may be processed or stored on servers located outside Malaysia. This may occur when we use cloud computing services or work with international service providers.
In all such cases, Elite88 ensures that:
The Elite88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, use, or store personal information from anyone under the age of 18.
Should we discover that we have collected personal information from a person under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered on our platform are encouraged to contact us promptly at support@elite88.my.
Elite88 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Any material amendments will be communicated to you via:
The "Effective Date" at the top of this page will always reflect when the current version of the Privacy Policy came into effect. Continued use of the Elite88 platform following any amendments constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact the elite88 Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 30 business days from the date of receipt. For more urgent matters, our live chat support team is available 24 hours a day, 7 days a week.
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Register now and enjoy a safe, fair, and responsible online casino experience. Minimum deposit of RM 20 via Touch 'n Go, GrabPay, DuitNow, or FPX — all transactions are encrypted and secured.
256-bit SSL · PCI-DSS · 18+ Age Restriction · Malaysia Only